Shipping policy
Last updated: August 2026
Quality pre-loved pieces, packed with care and sent Australia-wide.
Please read our shipping policy before placing your order.
1. Order Processing
Orders are packed and dispatched within 2–4 business days of purchase unless otherwise stated.
Orders placed on weekends or public holidays will be processed from the next business day.
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.
As most POP SOME TAGS pieces are one-off finds, each item is checked, folded and carefully packed before being sent.
2. Shipping Within Australia
POP SOME TAGS currently ships within Australia only.
We offer tracked standard shipping Australia-wide, calculated according to the total weight of your order, with the shipping charge clearly displayed at checkout before payment.
Free standard shipping is available on Australian orders over $120. The free shipping offer will be applied automatically at checkout when your order meets the qualifying amount.
3. Estimated Delivery Times
Once dispatched, estimated standard delivery times are:
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Metro areas: approximately 2–6 business days
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Regional and rural areas: approximately 4–10 business days
Delivery times are estimates and may vary depending on your location, public holidays, peak periods and carrier delays.
Our 2–4 business day processing time is additional to the estimated delivery time.
4. Tracking Your Order
Once your order has been dispatched, you'll receive a tracking number by email where tracking is available.
Please allow up to 24 hours for tracking information to update after dispatch.
If you haven't received your shipping confirmation within 5 business days of placing your order, contact us at popsometagsau@gmail.com.
5. Incorrect Addresses
Please check that your name and shipping address are correct before completing checkout.
If you notice an error after placing your order, contact us as soon as possible at popsometagsau@gmail.com. We'll do our best to update the address if the order has not yet been dispatched.
If an order is returned to us because an incorrect or incomplete address was provided, additional postage charges may apply if you would like the order resent.
6. Lost, Delayed or Damaged Parcels
If your parcel is significantly delayed, appears to be lost, or arrives damaged, please contact us at popsometagsau@gmail.com.
We'll work with the delivery carrier to investigate the issue and help resolve it.
If tracking shows your parcel as delivered but you can't locate it, please check around your property and with other members of your household before contacting us.
Nothing in this policy excludes or limits any rights you may have under the Australian Consumer Law.
7. Packaging
We aim to keep our packaging practical and reduce unnecessary waste wherever possible.
Your order may arrive in recycled or repurposed packaging. It might not be fancy, but what's inside is the good bit.
8. Questions
For questions about shipping or an existing order, contact:
POP SOME TAGS
Email: popsometagsau@gmail.com