Shipping policy

POP SOME TAGS — SHIPPING POLICY
Last updated: February 2026

Quality pre-loved pieces. Packed with care. Sent with intention.
Please read our shipping policy before placing your order.

1. Order Processing

All orders are packed and dispatched within 2–4 business days from purchase unless otherwise stated.

Orders placed on weekends or public holidays will be processed the next business day.

You will receive a confirmation email once your order has been packed and shipped, including tracking details where applicable.

Because most POP SOME TAGS pieces are one-off, we take care to ensure each item is checked, folded, and packed properly before sending.

2. Shipping Within Australia

We ship Australia-wide using standard tracked postal services.

Estimated delivery times (after dispatch):

  • NSW / VIC / QLD Metro: 2–6 business days

  • Regional & rural areas: 4–10 business days

Shipping costs are calculated at checkout based on weight and location.

From time to time we may offer free shipping promotions — these will be clearly stated on the website.

3. International Shipping

We ship worldwide.

International shipping rates and delivery times are calculated at checkout based on destination and parcel weight.

Estimated delivery times:

  • New Zealand: 5–12 business days

  • UK, Europe & USA: 7–21 business days

  • Rest of world: 10–25 business days

Delivery time frames are estimates only and may vary due to customs or local postal services.

Customers are responsible for any customs duties, taxes, or import fees required by their country.

4. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 24 hours for tracking to update after dispatch.

If you have not received tracking within 5 business days of placing your order, contact us at:
popsometagsau@gmail.com

5. Incorrect Addresses

Please ensure your shipping address is correct at checkout.

POP SOME TAGS is not responsible for:

  • Orders sent to incorrect addresses provided by the customer

  • Parcels returned due to incorrect address entry

If an order is returned to us, reshipping costs will be the responsibility of the customer.

6. Lost or Delayed Parcels

Once a parcel has been dispatched and marked as shipped, it is in the hands of the postal service.

POP SOME TAGS is not responsible for:

  • Shipping delays

  • Lost or stolen parcels once marked as delivered

  • Courier or postal service issues

If your parcel is significantly delayed or appears lost, contact us and we will assist in lodging an enquiry with the carrier.

7. Packaging

We aim to use minimal, reusable, or recyclable packaging wherever possible.

Your order may arrive in recycled or repurposed packaging — better for the planet, same care inside.

8. Questions

For any shipping questions or concerns, contact:

POP SOME TAGS
Email: popsometagsau@gmail.com